Privacy & Data Policy
At Hariom Caterers, Wedding Planner & Resort, we hold your personal trust, wedding confidentiality, and guest security with the highest royal reverence.
1. Introduction & Scope
This Privacy Policy governs the manner in which Hariom Caterers, Wedding Planner & Hariom Resort (collectively referred to as “Hariom”, “we”, “our”, or “us”), located at Satna, Madhya Pradesh, collects, utilizes, stores, maintains, and safeguards information collected from guests, patrons, wedding hosts, event planners, and website visitors.
This policy applies to all services offered by Hariom, including but not limited to our Signature Pure-Veg Catering, Palatial Resort Accommodations & Lawn Bookings, Bespoke Wedding Planning & Design, Fine Dining Restaurant Reservations, and online inquiries submitted via https://hariomcaterersweddingplanner.com.
2. Information We Collect
We may collect personal identification and event-related details through various interactions, including when you book a wedding consultation, reserve resort suites, customize catering menus, or contact our concierge.
A. Event & Booking Details
- Full Name & Family Representative Name
- Mobile Phone Number & WhatsApp contact
- Email Address & Billing Address
- Wedding / Event Dates & Auspicious Timings
- Estimated Guest Count & Preferred Venues
B. Culinary & Guest Preferences
- Dietary specifications (Pure Jain, Swaminarayan, No Garlic/Onion)
- Regional cuisine preferences (Marwari, Gujarati, Punjabi, Continental)
- Special medical, allergy, or child menu requirements
- VIP guest protocols and special seating arrangements
C. Resort Stay Compliance
- Government ID Proof (Aadhaar, Passport, Driving License, Voter ID)
- Check-in & Check-out timestamps
- Room occupancy details for residential wedding blocks
D. Digital Browsing Data
- IP address, browser type, and operating system
- Pages visited (e.g. Menu, Resort, Wedding Packages)
- Referral sources and session interaction timestamps
3. How We Use Your Information
Every piece of information entrusted to Hariom is utilized solely to deliver courtly hospitality and ensure your celebration runs with precision:
- ✓Event Planning & Logistics: Preparing custom 3D concepts, stage styling, acoustic setups, and timeline management.
- ✓Catering Procurement & Master Chef Briefings: Calculating exact raw material freshness, allocating live counters, and preparing pure-veg delicacies.
- ✓Guest Concierge & Room Allocations: Coordinating luxury suite allocations, luggage concierge, and airport transfers for residential guests.
- ✓Regulatory Compliance: Complying with Indian hospitality laws, local municipal fire safety protocols, and statutory police reporting for hotel stays.
4. Data Security & VIP Confidentiality
We enforce strict administrative, physical, and digital safeguards to protect your personal and event data against unauthorized access, alteration, disclosure, or destruction.
Discretion Guarantee
We understand high-profile weddings, celebrity gatherings, and intimate family milestones require absolute discretion. We do not publish client names, guest itineraries, or unapproved event photographs on public promotional channels without express written consent.
5. Financial & Payment Safety
All booking tokens, advance deposits, and settlement payments are conducted transparently via official, verified bank channels (NEFT/RTGS, authorized UPI QR codes, or certified POS terminals).
- We do not store your debit card, credit card CVV, or net banking passwords.
- Official GST tax invoices are generated for all corporate banquets and private event bookings.
- Payment reminders and transaction confirmations are dispatched solely from authorized numbers (+91 62682 88803).
6. Third-Party Vendor Sharing
We never sell, trade, or rent your personal identification data to third-party telemarketers or advertisers.
To execute multi-faceted wedding productions, we may share minimal necessary details (such as venue timing and stage dimensions) with trusted vetted partners (e.g. licensed fireworks choreographers, folk music troupes, audio/visual engineers, floral artisans) under strict confidentiality agreements.
8. Your Rights & Data Choices
As our valued patron, you retain the following rights regarding your data:
9. Grievance Officer & Official Contact
For any inquiries, privacy concerns, data rectification requests, or official communications regarding this policy, please reach out directly to our designated management officer:
Ready to discuss your wedding celebration with complete peace of mind?